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Business_Dev_icon.png Business Operations Prof_relations_icon.png Professional Relations Gov_Relations_Icon.png Government Relations All times listed below are Mountain Time


10:00 AM 5:00 PM Decorator Set-up in Exhibit Hall* Discovery Zone


8:00 AM 12:00 PM Volunteer Leaders Meeting on Environmental Scan Scenario Planning (Invitation Only)  Mineral A
8:00 AM 4:00 PM Exhibitor Move In  (All Booths Must be Set by 4 PM)  Discovery Zone
11:00 AM 12:00 PM DSO Advisory Council  Agate C
10:00 AM 8:00 PM Registration Open  Centennial Foyer
1:00 PM 2:00 PM EDI Workgroup  Agate AB
1:00 PM 2:00 PM Communication Workgroup  Granite BC
1:00 PM 2:30 PM Codes Sub Work Group  Granite A
1:00 PM 3:00 PM Government Relations Workgroup  Mineral A
2:00 PM 3:00 PM Research Commission  Agate C
2:00 PM 3:00 PM Education Commission  Granite BC
2:30 PM 3:00 PM DQA Sub Work Group  Granite A
3:00 PM 3:30 PM Refreshment Break sponsored by DenteMax  Mineral A Foyer
3:30 PM 4:00 PM SNOMED / ICD Sub Work Group  Granite A
3:30 PM 5:00 PM Operations Workgroup  Agate AB
3:30 PM 5:00 PM Government Funded Programs Workgroup  Mineral A
3:30 PM 5:30 PM Research Commission  Agate C
4:30 PM 6:00 PM New Member Welcome hosted by Membership Workgroup  Granite BC
5:00 PM 6:30 PM Commission on Advocacy Policy (closed meeting)  Mineral A
6:30 PM 8:00 PM Opening Night Reception sponsored by SKYGEN USA  Centennial Foyer

7:00 AM 6:00 PM Registration Centennial Foyer
8:00 AM 8:30 AM Breakfast sponsored by Zelis Discovery Zone
8:45 AM 10:15 AM Opening General Session: Breakthrough for Boosting Customer X Scores
Ross Shafer 
sponsored by Anthem, Inc.
Centennial Ballroom
10:15 AM 10:30AM Transition Time  
10:30 AM 12:00 PM Dedicated Discovery Zone Time w/ Learning Centers in Exhibit Hall - No breakouts Discovery Zone
10:35 AM 10:47 AM DZ DEMO - SKYGEN USA
Discovery Zone
10:52 AM 11:04 AM DZ DEMO - P&R Dental
11:09 AM 11:21 AM DZ DEMO - Amplifon
11:26 AM 11:38 AM DZ DEMO - Santech
11:43 AM 11:55 AM DZ DEMO - BFC
12:00 PM 1:30 PM Luncheon sponsored by Delta Dental of CA   Centennial Ballroom Foyer
12:00 PM 1:30 PM Delegate/CEO Lunch (by invitation only) Centennial G/F
1:30 PM 2:30 PM What’s Going on In Dental? Big Data Trends You Should KnowBusiness_Dev_icon.png
Ty Hamilton & Michael Urbach
Mineral ABC
Prof_relations_icon.pngEmploying Claims Data to Assess Risk-Based Dental Care Outcomes for Children 13 and Under
Ray Agostinelli
Mineral DE
Gov_Relations_Icon.pngFederal Policy Issues and Campaign Outlook 
Lisa Layman & Marty Corry
Mineral FG
2:30 PM 3:00 PM Break sponsored by Aspen Dental Discovery Zone
3:00 PM 4:00 PM

Business_Dev_icon.pngContinued Rise of Dental Service Organizations: The Impact to Dental Insurers
Steve Buege & Luke Pisarcik

Mineral ABC 
Prof_relations_icon.pngCreating a Provider Prospect List You’ll Want to ‘Swipe Right’ On
Laura McMullen
Mineral DE
Gov_Relations_Icon.pngDental Actuarial Roundtable
Joanne Fontana , Lisa Heintzelman, Jacki Kertzman , Courtney Morin
Mineral FG
4:00 PM 4:15 PM Transition Time  
4:15 PM 5:15 PM

CBusiness_Dev_icon.pngonsumer Engagement Strategies – How to Stand Out in the Storm of Communications and Avoid Consumer Fatigue
Jennifer Stoll  & Marge Keen 

 Mineral ABC
Prof_relations_icon.pngDeveloping Policies to Address Provider Network Issues
Krishna Aravamudhan, Bernard LaPine, Chad Olson , Pam Grosze
Mineral DE 
Gov_Relations_Icon.pngStreamlining COB
 Joseph Holahan & Chris Williams
Mineral FG
5:15 PM 6:15 PM Cocktail Hour sponsored by Guardian Life Insurance Company of America Discovery Zone


6:30 AM 7:30 AM Dental Dash sponsored by Pacific Dental Services
Cherry Creek Trail
8:00 AM 8:30 AM Breakfast sponsored by PPO USA Discovery Zone
8:00 AM 6:00 PM Registration Centennial Foyer 
8:45 AM 10:15 AM General Session - The Magic of Human Connection – Your Advantage in a Digital World
Tim David
Centennial Ballroom
10:15 AM 10:30 AM Transition Time  
10:30 AM 11:45 AM Business_Dev_icon.png

Robotics: Applications and Implications to the Dental Industry
Kristin Irving & Trevor Jones

Mineral ABC 
Jeff Schwab & Mike Davis
 Mineral DE
Gov_Relations_Icon.pngDental and Medicare
Beth Truett 
Mineral FG 
12:00 PM 1:15 PM Walk Around Lunch in Discovery Zone   Discovery Zone
12:05 PM 12:17 PM DZ DEMO - DentalXChange
Discovery Zone
12:21 PM 12:33 PM DZ DEMO - NEA
12:39 PM 12:51 PM DZ DEMO - PreViser
12:55 PM 1:07 PM DZ DEMO - Group MarketShare
1:11 PM 1:23 PM DZ DEMO - Eldorado
1:30 PM 2:00 PM Afternoon Break sponsored by SunLife Financial Discovery Zone
1:30 PM 1:55 PM Discovery Zone Exhibitor Giveaways (must be present to win)  Discovery Zone
2:00 PM 5:00 PM EXHIBITOR TEAR DOWN Discovery Zone
2:00 PM 3:00 PM Business_Dev_icon.pngElectronic Transactions - Trends in Adoption Rates and Cost Savings
Taha Anjarwalla & Reid Kiser
Mineral ABC 
Prof_relations_icon.pngInnovations in Customer Service & Patient Satisfaction

Mike Cole ,  O’Shellie Myers ,  Jeremy Jonckheere , Kirill Zaydenman , Amy Marko (moderator)

 Mineral DE
Gov_Relations_Icon.pngState Issues for Dental Plans
Beth Berendt  , Richard Jones  , Chris Petersen, Tinna Quigley
Mineral FG 
3:00 PM 3:15 PM Transition Time  
3:15 PM 4:15 PM Business_Dev_icon.png

Gig Economy - Impacts on Insurance
Nabil Rahman

 Mineral ABC
Prof_relations_icon.pngApplicability of Predictive Modeling to Dental
Travis Gray & Daniel Perlman
 Mineral DE
Melissa Burroughs
 Mineral FG
4:30 PM 5:30 PM NADP Business Meeting - Open To All Members Centennial Ballroom
5:30 PM 10:00 PM Evening on your own  


8:00 AM 8:30 AM Breakfast sponsored by Aetna Centennial Ballroom
8:30 AM 10:00 AM Closing General Session
A Dialogue for the Future with Industry Leaders
Centennial Ballroom